Services
What I do
Digital Project Delivery & Transformation
I manage the full lifecycle of digital projects — from requirements gathering and planning to delivery, testing, and optimisation.
Focused on aligning technology solutions with business goals, timelines, and stakeholder expectations.
Business Analysis & Requirements Engineering
I translate business needs into structured technical requirements, workflows, and delivery plans.
Experienced in stakeholder communication, documentation, process mapping, and solution alignment to ensure successful project delivery.
UX & Product Thinking
I design structured user journeys and support web and LMS platforms by improving usability, accessibility, and engagement.
Focused on aligning user experience with business objectives and improving overall system effectiveness.
IT Operations & Cloud Systems Management
I manage and optimise business-critical platforms including Google Workspace and CRM systems.
Specialising in IAM, user lifecycle management, MFA, DNS configuration, system administration, and operational stability.
Cyber Security & Compliance (IASME Certified)
I support secure digital operations by implementing identity and access management controls, MFA enforcement, and system security best practices aligned with IASME Cyber Essentials standards.
Focused on reducing security risks and improving organisational compliance and resilience.
Data, Reporting & Performance Insights
I create dashboards, reports, and performance tracking systems to support decision-making and operational visibility.
Focused on transforming raw data into actionable business insights.
Agile Delivery & Process Optimisation
I deliver projects using Agile methodologies, ensuring continuous improvement, efficient workflows, and strong stakeholder alignment throughout the delivery lifecycle.
Content & Digital Brand Projects
Patel’s Kitchen Diaries (Digital Brand Growth Project)
I created and manage a content-driven digital brand focused on food storytelling, audience engagement, and social media growth strategy.
This includes content planning, visual storytelling, platform optimisation, and long-term monetisation strategy development.
Creative & Visual Design Support
I support basic digital creative work including visual content creation and T-shirt print design concepts for branding and promotional use.
Focused on supporting branding identity and marketing visuals.
